The Missouri Chapter of the Association of Public-Safety Communications Officials is pleased to recognize Supervisor Lauren Horne and Telecommunicator Lori Shay of Henry County 9-1-1 as Missouri Teammates in Action!
On the morning of March 23rd, 2023, a 911 call was received from a frantic mother in Clinton. Her 7-month-old infant was choking, and she needed help. Telecommunicator Shay gave instructions to perform the Heimlich maneuver to the mother. Supervisor Horne dispatched responders to their location. Due to Telecommunicator Shay’s quick action and accurate instructions, the child was breathing again by the time field responders arrived. Missouri APCO is proud to recognize these public safety communications life-savers as Missouri Teammates in Action!