Teammates in Action
Missouri APCO proudly recognizes (then) members of the Scott County 9-1-1 Center as Teammates in Action! On December 3rd, 2022, Communications Supervisor Lambert answered the initial call of a motor vehicle accident on Interstate 55 in Scott County. An animal was in the roadway. The driver swerved to avoid it and ran off the road. The vehicle impacted trees and caught on fire. Three of the six vehicle occupants were killed. Lambert dispatched field responders immediately to the scene while continuing to handle the 9-1-1 call. Communications Officer Weed received additional calls including one from the driver of the vehicle. She also assisted with radio traffic.
During the incident frantic family members of those involved in the incident called in to report “Life360” application notifications with coordinates of the accident. Both Communications Officers spoke with family members to maintain calm and gain critical information needed for the response. They managed radio traffic effectively and answered additional calls related to the incident and other incidents being worked in the area. Both during and after the incident they showed their ability to handle the worst of the worst calls and maintain calm. For their exceptional professionalism displayed under tragic circumstances, MOAPCO is pleased to recognize them as Missouri Teammates in Action.
Watch the local news coverage: https://www.kfvs12.com/2023/03/11/two-heartland-911-dispatchers-win-award/