Date: Wednesday, November 11, 2020
The Missouri Association of Public Safety Communications Officials is pleased to recognize Crissy Postlethwait of the Springfield-Greene County 9-1-1 Center as a Missouri Teammate in Action.
Telecommunicator Crissy Postlethwait took a 9-1-1 call from a woman who had locked her keys in the trunk of her car. The caller was young with a small child and she was from out-of-state. She told Telecommunicator Postlethwait that she didn’t have money for a tow company and requested an officer. Crissy tried to explain to the young woman that Springfield Police Officers don’t always carry the equipment to unlock vehicles, but the woman was adamant that she wanted an officer. Telecommunicator Postlethwait entered a call for service.
After approximately 15 minutes with no officer available, Supervisor Kristina D’Andrea, who was working fire dispatch, overheard Telecommunicator Postlethwait call Henry’s Tow Service to respond and help the woman retrieve her keys. Crissy paid for the service call and cancelled the dispatch for officers to respond. We don’t know if this woman knows the act of kindness she received that day, but, Crissy, your act of kindness was recognized and we appreciate your compassionate nature! Telecommunicator Postlethwait surpassed all expectations to help someone who was in dire straits and Missouri APCO is proud to recognize her as a Teammate in Action.
You too can nominate a peer to be recognized as a Missouri Teammate in Action. Review past recipients, what the initiative is, or nominate someone today on the MOAPCO Teammates in Action Page!