DATE: December 8, 9, 10, 15,& 16, 2020
WHEN: 9am-12:00pm MST/10am-1pm CST all days
This program is developed strictly for 9-1-1 personnel with the intent to TRAIN other telecommunicators. This is NOT a training session for those who do not intend to train their peers. Once trained, trainers will conduct the training and coordinate with Niagara University for ongoing reporting and certification for attendees. You must be able to attend all five sessions.
Content includes, but is not limited to, speech disabilities, the Americans with Disabilities Act, Relay Services, disabilities defined specific to PSAPs, communication barriers, person/identity first language, augmentative/alternative communication.
Training materials and attendance are FREE. You must be able to connect via the internet on a computer, there is no call-in attendance.
For registration please visit https://frdat.niagara.edu/ or click here
For more info please contact: Cary Newman, Program Manager
Phone: (716) 286-8139